Migration support
Switching PACS doesn't have to be a multi-month nightmare. We plan the migration with you and support cutover day.
Legacy PACS migrations fail when vendors hand you an installer and disappear. CurateMD includes migration planning, data extraction support, validation checkpoints, and same-day support during cutover — at no extra charge.
- Device & data inventory (discovery)
- Detailed migration plan & rollback criteria
- Data extraction & checksum validation
- Parallel run period (both systems live)
- Staff training before cutover
- Dedicated support on cutover day
- 30-day accelerated post-go-live response
Migration phases
A structured six-week process with clear milestones and documented rollback at every step.
Inventory current devices, data volumes, and integration points. Identify migration risks before a single byte moves.
Migration timeline, rollback triggers, validation criteria, and staff training schedule — all documented and agreed upfront.
Historical data exported from the legacy system. Checksums verified and spot-checked before import begins.
Both systems operational. New studies route to CurateMD; legacy remains available for prior access.
Clinician sign-off, workflow verification, and full integration testing before the go/no-go decision.
Legacy decommissioned. CurateMD is primary. Support team on standby for the full cutover window.
Risk mitigation
Every migration has risks. We document them upfront and build mitigations into the plan.
Checksum verification on every batch. Side-by-side study counts. Spot-check validation by clinical staff before import is accepted.
Parallel run period keeps the old system live. Rollback plan is written before day one. Staff trained before cutover, not during.
All integrations tested in a staging environment first. Go/no-go checklist signed off before cutover day begins.
Cutover scheduled during your lowest-volume window. Support team is live — not on-call, live — for the full duration.
Support during cutover
Cutover day isn't when support ends — it's when you need it most.
CurateMD provides dedicated support during the cutover window and accelerated response for the first 30 days post-migration. You're not handed a ticket queue — you have a direct line to the team that ran your migration.
Frequently asked questions
Yes. Migration includes extracting historical studies from your legacy PACS and importing them into CurateMD. We verify counts and spot-check quality before cutover.
We document rollback procedures before cutover day. If critical issues arise, we can revert to the legacy system while we resolve them.
Yes. During the parallel run phase, new studies go to CurateMD while legacy remains available for prior access. This reduces cutover-day risk significantly.
That's up to you. Some practices keep legacy systems in read-only mode for a transition period. Others decommission immediately after validation.